Managing product warranties is a complex and potentially expensive process that, when done manually, involves several different management systems, from supply chain to production, distribution, and customer service. Warranty operations can be a profitable force for your products, but poor claims management can make them a vacuum for profits. Software can go where manual tracking can’t by optimizing warranty costing.
How Software Helps Optimize Warranty Costing
Product Registrations
A customer’s experience with a product’s warranty is a crucial determinant of the customer’s attitudes toward the manufacturer. Software makes it easy for customers to buy service plans and contracts. And it makes registering products easy for your customers.
Claim Processing
Some of the most egregious errors in the warranty process come when claims are filed through customer service. Management software can automate the tedious and difficult task of filing claims. It can also cut down the number of interactions needed to accurately and quickly file claims.
Warranty Insights
Businesses can leverage data-driven decision making when crafting their warranty strategy. Visual data can help manufacturers identify quality issues, leading to a more optimized warranty costing strategy. Real-time data and analytical insights can help your team learn to identify fraudulent claims, discover customer behaviors, and produce the most profit from warranty management.
Choosing the Best ERP for Your Warranty Costing
Whiz Synergy’s modular solutions makes managing warranties possible and seamless. If you’re ready to turn your warranty operations into a profit builder, sign up for a free demo.
e-Whiz Global was founded in 2009 with the sole purpose of offering simple & effective business solutions to our customers and business partners. Today, we offer comprehensive technology solutions for ERP, CRM and Accounting in major vertical industries.
With a growing global team of solutions architects, software engineers and project managers, we bring vast experience in your Business Domain, Product Development & Information Technology services. Our underlying philosophy is simple: If you want to go fast, go alone. But if you want to go further, partner with e-Whiz Global.