ERP, or enterprise resource planning software, can be used by many departments and roles within your organization to help maximize efficiency.
“Can my sales team use ERP?” This question is one that sales managers frequently ponder. Most sales-based organizations have a CRM that is catered towards sales people, and don’t give much thought to an ERP. Let’s look at a few ways that your sales team can use ERP software.
Increase Customer Satisfaction
An ERP isn’t just a valuable tool just for keeping your inventory at optimal levels, it can also be valuable to manage the relationship you have with your customers.
An ERP solution is built to store all sorts of data. With more information about your customers, you can communicate more regularly and effectively with them, which will lead to a stronger relationship.
Specific to Whiz Synergy ERP, the sales & distribution module addresses customer management, inquiries, volume discounts, orders, and more that your sales team can reference within your ERP solution to grow and maintain relationships.
ERP Modules for Sales
You rely on your sales team to close deals no matter if they are based in your warehouse or office, or even working remotely.
Cloud-based ERP solutions allow your sales team to access both sales and relevant internal information from nearly any device, anywhere in the world. For instance, your sales team can see if a certain item is out of stock due to issues in the supply chain. If this is the case, they can immediately notify their customers who are waiting for orders with these items to be fulfilled, and can temporarily stop selling this item to new customers.
Having your sales team use ERP software can also make it easy for your sales team to pull data from the ERP and share relevant information with other departments, increasing communication throughout your whole company.
Manage Your Sales Pipeline
Implementing an ERP solution can help your business stay on top of all leads by creating and managing a variety of tasks for nearly every department that your company has. Whiz Synergy ERP has a variety of additional tools that your sales team can utilize like a calendar to plan and coordinate things like sales calls.
To ensure that your sales team gets the most out of using Whiz Synergy ERP, make sure that you’re integrating it with an intelligent, cloud-based CRM like Whiz Sales.